Edaran Tan Chong Motor (ETCM) and Tan Chong Ekspres Auto Servis Centre (TCEAS) have introduced a voluntary product recall marketing campaign for the fourth-gen C26 Nissan Serena S-Hybrid to reprogramme the automobile’s constantly variable transmission (CVT) management unit.

The recall for the previous-gen Serena S-Hybrid entails 4,001 items of the fully-imported CBU model of the MPV manufactured from September 2012 to November 2013. All labour and substitute elements – if any – for the recall marketing campaign involving the affected Serena CBU items might be carried out for free of charge to homeowners.

The corporate added that the facelifted C26 Serena S-Hybrid, which was launched in Malaysia in locally-assembled CKD form in November 2014, in addition to different present promoting Nissan fashions – together with the fifth-gen C27 Serena S-Hybrid – usually are not affected by this train.

Prospects of the affected Serena automobiles might be notified immediately by way of TCEAS by letter, SMS or Whatsapp, and are suggested to name the closest TCEAS outlet to rearrange for an appointment. The corporate mentioned that people with questions concerning the recall marketing campaign could contact the Nissan Buyer Care Centre on its toll-free line at 1800-88-3838.